There is constant pressure to meet deadlines and handle multiple projects in a day. There are possible hazards from moving equipment and possible electrical shock. This position maybe exposed to dust, noise, and temperature extremes. The duties of this position are mostly performed in a retail store setting. Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions.Must be physically able to perform medium work: occasionally lifting or carrying objects of no more than 50 pounds, with frequent standing, walking, and lifting/carrying of objects of no more than 25 pounds.Visual requirements include: ability to see detail at near range with or without correction.Ability to work independently and complete daily workload with limited supervision.Well organized, able to multi-task, and work in a fast-paced environment.Must possess the ability to substitute products for customers, upon request and unavailability.Ability to identify problems, develop and execute solutions.Strong interpersonal skills ability to relate to and interact with people in a friendly, professional manner.Good verbal and written communication skills.Commitment to the Hy-Vee Mission and a willingness to promote the values of the company.Knowledge, Skills, Abilities and Worker Characteristics High school diploma or equivalent preferred. Performs other job-related duties and special projects as required.Continually monitors incoming online orders to ensure prompt, on-time fulfillment.Lift, carry, and load groceries into customer vehicle.Cart to and place in holding area for pick-up.Ensures products maintain proper temperature through the entire process.Upon gathering orders, place in storage at proper temperature and promptly retrieve from storage prior to customer’s arrival.Tenders customer orders through POS and charge the customer’s credit card.Reports to work when scheduled and on time.Adheres to company policies and individual store guidelines.Selects, scans, and bags items from all temperature zones.Selects highest quality produce, meat, and other fresh products.Accurately selects groceries ordered online by customers.Answers the telephone and emails promptly and provides friendly, helpful service to customers who call.Performing other tasks in every way possible to enhance the shopping experience.Making note of and passing along customer suggestions or requests.Securing products that are out of reach.Escorting them to the products they are looking for.Assists customers by: (examples include).Makes an effort to learn customers’ names and to address them by name whenever possible.Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.Will also be responsible for accurately selecting groceries ordered online by our customers.Īccountable and Reports to: District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home Online Shopping Department Manager Responsible for selecting “the best of the best” products for our online shoppers. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. The store is clean, dust free and they seem to have a good turnover rate, I don’t believe age will be a quality problem.At Hy-Vee our people are our strength. The vast majority of the seasonals are macro products. All the beer is kept cold, the imports and micros in a long open shelved cooler along the front and the macros in coolers along the side wall. They have your basic imports that you see everywhere, Bass, Corona, Guinness, Harp, Modelo, Tecate, etc., they also have one or more selections from Chimay, Lindemans, Ayinger, Bavaria, DAB, Franzikaner, Hacker-Pschorr, Konig Ludwig, Paulaner, Spaten, Tucher, Warsteiner, Birra Moretti, Grolsh, Pilsner Urquell, Tyskie, Bishops Finger, John Courage, Fuller’s, McEwans, Newcastle, Old Peculiar, Samuel Smith, Tennent’s, Anchor Stream, Berghoff, JW Dundee’s, Elmwood, Goose Island, Huber, Ommegang, Red Hook, Rogue, Sam Adams, Schlafly, Sierra Nevada, Sleeman, Summit, Three Floyds and Widmer Brothers. This HyVee liquor store actually has a pretty decent beer selection, the best I’ve found overall in the Quincy/Hannibal region.
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